Measurement of intangible success factors – not easy, but must have

two men in suit sitting on sofa

The importance of intellectual capital (IC) for the success of companies and other organizations is nowa-days widely acknowledged – both in academic discussion and in practice. An organization’s IC is com-posed of various intangible resources, such as employee’s competence, organization’s image, customer relationships, business processes and management philosophies. IC plays an important role in organiza-tions’ […]